The company said the changes interrupted the communication, which had “a cascading effect on the way our data centers communicate, bringing our services to a halt.”
In Monday night's statement, Facebook blamed changes on routers that coordinate network traffic between data centers. Mike Schroepfer, Facebook’s outgoing chief technology officer, later tweeted “sincere apologies.” Regarding the internal failures, Instagram head Adam Mosseri tweeted that it feels like a “snow day.”
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The stricken content-delivery company in that case, Fastly, blamed a software bug triggered by a customer who changed a setting.įor hours, Facebook’s only public comment was a tweet in which it acknowledged that “some people are having trouble accessing (the) Facebook app” and said it was working on restoring access.
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The last major internet outage, which knocked many of the world’s top websites offline in June, lasted less than an hour. “This is epic,” said Doug Madory, director of internet analysis for Kentik Inc, a network monitoring and intelligence company. While such centralization “gives the company a unified view of users’ internet usage habits,” Netblocks said, it also makes the services vulnerable to single points of failure. London-based internet monitoring firm Netblocks noted that the company's plans to integrate the technology behind its platforms - announced in 2019 - had raised concerns about the risks of such a move. The outage didn't exactly bolster Facebook's argument that its size and clout provide important benefits for the world. Nick Clegg, the company’s vice president of policy and public affairs, wrote to Facebook employees in a memo Friday that “social media has had a big impact on society in recent years, and Facebook is often a place where much of this debate plays out.”Įlon Musk Reportedly Planning to Cut 75% of Twitter's Workforce Facebook has tried to play down their impact. The Journal’s stories, called “The Facebook Files,” painted a picture of a company focused on growth and its own interests over the public good. It also showed that the company was aware that Instagram can harm teenage girls’ mental health. Haugen had also anonymously filed complaints with federal law enforcement alleging Facebook’s own research shows how it magnifies hate and misinformation and leads to increased polarization. Thank you for bearing with us.- Facebook October 4, 2021 We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. To the huge community of people and businesses around the world who depend on us: we're sorry.
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